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TownHall Europe is not only an event venue but also a leadership centre welcoming the exchange of ideas and information helping a new generation of young leaders and responsible citizens to develop the skills and tools needed to make informed choices.

TownHall Europe values the protection and confidentiality of your personal data. Therefore, we comply with applicable data privacy legislation in regards to processing personal data.

This privacy policy statement is intended to inform you, in a transparent manner, about the data we collect, the purpose for collecting it, the way we use it and the rights you have regarding the processing of your data.


We collect and store information including:

  • Personal information

  • Information collected for tracking and customisation (cookies)

  • Automatically collected information


You may have the opportunity via our website or other means to provide us with personal information about you. This information may include, but is not limited to, your name, e-mail address.


If you choose to share any personal data with us via our website or via e-mail, we may store it and use that information to assist you with any questions you may have and send you information about our activities and services. We may also store data that you voluntarily provide during TownHall Europe’s events in order to keep you informed of our activities. We provide users the opportunity to unsubscribe from our mailing lists through an “unsubscribe” button which is available at the bottom of any e-mails.


TownHall Europe will not sell, rent, loan, trade, or lease any personal information collected online or offline. All information shall be kept absolutely confidential unless given consent to by the user.


Information collected for tracking and customisation (Cookies)

You may visit our website anonymously. Except as described in this privacy statement, we do not collect identification data of our visitors.


We do, however, use cookies (small computer files that stay on your computer and let us know when and how often you visit our website) to keep and track general information about website usage. Cookies do not identify the individual user, just the computer used.


Cookies and other similar technology can make it easier for you to use the website during future visits. Cookies only record which areas of the website have been visited by the computer in question, and for how long. This information allows TownHall Europe to understand how our website is being used so we can assess how well it is working and to help us make decisions about how to improve it.


Allowing us to create a cookie does not give us access to the rest of your computer and we will not use cookies to track your online activity once you leave our website. Cookies are read only by the server that placed them, and are unable to execute any code or virus.


There are two types of cookies, session and persistent. Session cookies last only as long as your web browser is open. Once you close your browser, the cookie disappears. Persistent cookies store information on your computer for longer periods of time. TownHall Europe uses session and persistent cookies. However, at no time is your Personal Information, whether stored in persistent cookies or elsewhere, shared with third parties who have no right to that information.


If you do not wish to have cookies stored on your computer you can easily change your web browser to refuse them, or to let you know when you get a new cookie. Please refer to your browser instructions to learn more about these functions. Refusing cookies, however, can restrict your use of website. To enjoy the website to the full we recommend you leave cookies switched on.


Automatically collected information

We collect and store certain technical information about your visit for use in website management and security purposes. This information includes: The Internet domain from which you access our website (for example, “” if you use a private Internet access account, or “” if you connect from an educational domain); The IP address (a unique number for each computer connected to the Internet) from which you access our website; The type of browser (e.g. Internet Explorer, Chrome) used to access our site; The operating system (e.g. Windows) used to access our site; The date and time you access our site; The URLs of the pages you visit; Your username, if it was used to log in to the website; and If you visited this website from another website, the URL of the forwarding site.


This information is used to help us make our website more useful for you. With this data we learn about the number of visitors to our website and the types of technology our visitors use. Except for authorised law enforcement investigations, no attempts are made to identify individual users or their usage habits. Raw data logs are retained temporarily as required for security and website management purposes only.


How we use personal data we collect

We use the personal data you provide:

· To keep you informed of any developments linked to our services and/or activities

· To respond to any enquiries you may make

· To evaluate and improve our website

· To comply with applicable legal requirements and industry standards

· To perform auditing, research and analysis in order to maintain, protect and improve our services


We keep your personal data for the time necessary to accomplish these objectives. Once these goals are achieved we delete the data.


Exercising your rights

Access and rectification

You may exercise your right to access and rectify any of your personal data at any time. You can request this by contacting TownHall Europe by email at or in writing at TownHall Europe, Square de Meeûs 5-6, 1000 Brussels, Belgium.



You may at any time exercise your right to data deletion in accordance with data protection regulations, by sending a request by email at or in writing at TownHall Europe, Square de Meeûs 5-6, 1000 Brussels, Belgium



When visiting the website you will be requested to consent to certain data processing activities. You have the right to withdraw your consent at all times. Please send your objection, by email at or in writing at TownHall Europe, Square de Meeûs 5-6, 1000 Brussels, Belgium. Such withdrawal of consent will not affect the lawfulness of past data processing and it can, however, impact your continued use of the website.


At any point, should you deem that any of your rights have not been respected. You may also lodge a complaint with the Data Protection Authority (see



Security for all personal data is important to us. We store your personal data securely, and use procedures designed to protect the information we collect from loss, misuse, unauthorised access or disclosure, alteration or destruction.


Legal disclaimer

Though we take industry standard measures and other efforts to preserve user privacy, TownHall Europe may need to disclose personal information (including personally identifiable information) when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process, and/or in connection with a verified request relating to criminal investigation or alleged illegal activity.


Updates to our privacy policy

We will revise or update this policy if our practices change, or as we develop better ways to keep you informed about them. Please refer to this page for the latest information and the effective date of any changes. If we decide to change this policy, we will post a new policy on our website and change the date at the bottom. Changes to the policy shall not apply retroactively.

Contact us

The controller of your personal data, under applicable data privacy legislation and in regard to the processing of personal information, is:

TownHall Europe

Square de Meeûs 5-6

1000 Brussels




If you have questions about our privacy practices, you may contact us at the above address or by e-mailing



24 April 2019

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